North American Shipping Policy
Shipment processing time
All orders are processed within 1-2 Business Days. Orders placed after 2 PM EST will ship the following business day. Please note that Saturdays and Sundays are not considered Service Days for Express Deliveries.
Shipment working days
Shipments occur from Monday to Friday and arrive between 1-5 business days based on the shipping method selected and location. For rural or remote areas please allow a maximum of 7 business days for your package to arrive. If you experience any delays please email info@ez-lifestyle.com and we will make sure you receive your order on time.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time and Shipment Cost
UPS Standard
3-5 business days
$9-$11
UPS Two Days
2 business days
$15
UPS Overnight *
1-2 business days
$20
Tracking information is provided via email following shipment of your orders.
For questions regarding any orders, you may email info@ez-lifestyle.com at anytime.
You may also note that once an order has reached a certain level in the fulfillment process, it may be too late to modify or cancel it.
Shipment confirmation and order tracking
When you place an order you'll receive the tracking number via email as soon as it's shipped and will be updated at every stage of the shipping process.
Customs, duties, and taxes
Customize the following: EZ Lifestyle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
Damages
Customize the following: EZ Lifestyle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
EZ Lifestyle Ships to any country in the world using UPS international Shipping.
Shipment to P.O. boxes or APO/FPO addresses
P.O. Box orders shipped via UPS require a physical street address for accurate delivery. UPS is unable to deliver to a PO Box located with the local Post Office. Orders shipped to a PO Box are ineligible for delivery by UPS and may incur additional shipping charges for which the customer may be held responsible.
Disclaimer
There may be shipping delays due to unforeseen and uncontrollable circumstances. EZ Lifestyle Inc cannot be held responsible for conditions beyond control such as severe weather or carrier service interruptions.
Requests for replacement product or credit to your account for merchandise claimed shipped but not received are subject to our investigation.
The customer is responsible for all costs related to incorrectly addressed orders.
